State Farm® Insurance Agent Thomas Loughlin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
JaeLynn Workman
October 29, 2024
"I recommend Bobbi Jean. She seems to be very determined and confident! Shes great at articulating her words!!"
Gary Bob
October 29, 2024
"I recommend Bobbi Jean. she’s very professional and sweet"
Analeigh Timot
October 29, 2024
"I recommend working with Bobbi Jean. She is very patient and very kind."
monica jeffreys
October 29, 2024
"i highly recommend working with Bobbi Jean. She’s amazing and very professional!"
Jason Ogno
October 24, 2024
"By far the best experience with a car / renters insurance provider.The staff are welcoming, super friendly and truly make it easy. Bobbi Jean is always available to help answer any questions or address any issues whatsoever and she has made that known on many occasions. I would highly recommend anyone looking for a good insurance provider to absolutely choose this branch!"
corey nangle
October 7, 2024
"Bobbi Jean Thank you again for providing me with your professional services."
Derek Apolinario
October 4, 2024
"The best service in townnnnnn, helped me and my mommy get the best quote ever ask for Bobbi Jean 😊🔥"
stephen vitiello
October 3, 2024
"Elise at State Farm was wonderful to deal with. One call had all the coverages I was looking for and a payment more affordable than what I was paying elsewhere. If your looking for insurance your doing a disservice to yourself by not getting a quote from Elise B at Thomas Loughlins office, Thank you again."
Marcy Miguel
September 30, 2024
"I gave it a 5 because I liked how nice they took us and the worker there was so nice and welcoming. The worker was so nice especially because my boyfriends brother and him don’t speak English she was so polite and it’s was just a great experience. Bobbi Jean was so wonderful and helped us get car insurance fast and with a good price. I recommend this State Farm to any one who is looking to get good car insurance."
Angelo Kareem
September 26, 2024
"Service was absolutely amazing. Gave me a great rate super fast and easy. Bobby is amazing"
Daniel Shook
September 17, 2024
"Ive worked with Bobbi on a customers insurance information and this has been the best experience i wish every insurance company was like her!"
Jonathan McElroy (Scrambled Ink)
September 12, 2024
"Update!! The day you contacted was about a different subject.. you’re supposed to give 45 to 60 days of written notice which I did not get my address was wrong from the start which I tried to change countless times New York State suspend my wife’s license for license plates that were never turned in accidentally. It was not even a driving violation a communication was very poor. I always got receptionist every time I call and you were either busy or out of town or the list it was. I have no email or piece of mail stating my auto policies were canceled. Thank you that is all !! Update over They were great at first… then something popped up with my wife’s license that made them cancel the policy without notifying me directly.. they sent papers to the wrong address after I have email chains saying they changed my address and I called several times. It was very hard ever to reach a manager or my agent. They said they called and left voicemails stating this which have no records indicating that! Poor poor poor communication, and it is illegal to cancel coverage without notification in state so there’s that too. You guys have to get better! Unacceptable and unprofessional by every means. Lucky I did not get in an accident in that 1 month span.. I had to call you guys just to figure out I didn’t have insurance and your receptionist didn’t even know what’s going on in the system. My address never even updated in the system."
"Jonathan, there was an issue with your wife's license that made the auto policies ineligible for State Farm (for privacy sake, I will not list that specific issue). Your address was updated on 7/15 to reflect the address you requested. These changes are not processed instantaneously, unfortunately, so I can appreciate the frustration for the delay. Policy changes are put into a queue to be worked, but we did update the change per your request to me via email on the same day you emailed me which was 7/15 . We called you on July 16th to discuss the cancellation and left a voicemail. Anytime you've called or emailed you've always been given a timely response, I personally responded to each email I received from you. Respectfully, to say "communication is poor" is subjective but not applicable since we've always responded to any inquiry we've received and have extensive notes and documentation on your account. We wish you the best moving forward and appreciate the opportunity to accurately respond to your review. -Tom"
Betye AN
September 3, 2024
"It was my first time getting car insurance, and I'm a new driver. I did a lot of research and they gave me the best offer. But most of all, they helped me feel good and relaxed about the process. No question was tedious, and they weren't bothered even when I kept calling and getting quotes for different cars. This is the best place ever, and Elise is the best person ever! I had the honor of talking with her. If you don't know where to go, this is the place. Don't take my word for it, do your research, compare, and you'll come back because facts are facts."
Deanna Blissett
August 27, 2024
"EXCELLENT BOBBY JEAN GAVE ME GOOD SERVICE. THANK YOU SO MUCH. DEANNA"
Ryan Robazza
August 16, 2024
"fast and easy, saleswoman knew her stuff and was able to get me what I needed timely, which ultimately allowed me to save money each month on my policies. Elise was great."
Bharat Ayyar
August 13, 2024
"Extremely responsive State Farm office. Switched over after I waited months (!) to hear back from the agent at another Hudson office - glad I switched."
T T
August 12, 2024
"Easy to work with and super efficient."
Patty Lin
August 7, 2024
"They were able to assist with our homeowner insurance needs immediately right before needing to close our property. Efficient and very accommodating customer service. Highly recommend!"
Chris Papatheoharis
July 23, 2024
"Excellent service"
Yossef Hermon
June 10, 2024
"I have worked with many insurance agents and State Farm agent was the best one I have ever worked with. Easy to reach out, best prices( was number one the most important for me) and best customer service. Thank you 🙏"
Patti2398
May 29, 2024
"After receiving a cancelation notice from my previous homeowners policy, I somehow was connected to Elise Benton. She was wonderful! She not only hooked me up with a great new homeowners policy but also got me an auto policy at a great price by bundling! She was very calm and easy to talk to. I cannot say enough about how lucky I was to come across such great customer service at this otherwise stressful moment."
MELVIN GENAO
May 11, 2024
"thank you : india for being there every time I call and trying to work out my situation bless you. You’re one of the best."
Yaacov Whitman
May 8, 2024
"India Dillard was super helpful and pleasant to deal with. Would recommend 10 out of 10!"
Lillian Hall
May 3, 2024
"Bobby Jean is very friendly, nice and careing she makes sure that you get what you are looking for"
Toby Danforth
April 19, 2024
"Larissa has been an excellent agent, very helpful!"