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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carol Hendrickson

Carol Hendrickson

February 1, 2026

5  out of  5
rating by Carol Hendrickson
"Thank you Bobbi Jean for helping me with all my questions and finding me the best insurance! You're very professional and I will recommend you to everybody."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Thomas Loughlin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Hudson ."
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Tyesha Pierce

December 30, 2025

5  out of  5
rating by Tyesha Pierce
"My agent was Miss Bobbijean. She was so informed, so helpful, and most importantly respectful. She answered every question I had with no problem. I enjoyed my experience working with her."
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Gregory R. Taper

November 26, 2025

5  out of  5
rating by Gregory R. Taper
"Bobbi Jean was very helpful and made for a very easy transition switching back to State Farm. I can't recommend her enough. Thank you."
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Ruby Durant

November 19, 2025

5  out of  5
rating by Ruby Durant
"As a long time 30 yr. good driver with my Geico ins. company, I thought that I could depend on them to help me get a discounted insurance rate since we are now retired and are living on a fixed income. But it was not offered so, I found myself searching for a new Insurance company to fit our current situation as retured seniors. Latoyja Edmonds at State Farm was so pleasant to deal with , she should get a gold star for excellent customer service (which you don't find much of in this day and age). She made my transition to them so easy. Thank you State Farm for taking the stress out of my transition. Thank you Latoyja for being so kind and patient. Keep up the Good work Ruby D."
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Jim Mullen

November 18, 2025

5  out of  5
rating by Jim Mullen
"excellent communication and process was smooth thanks to Latoyja!"
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antonio troy

October 28, 2025

5  out of  5
rating by antonio troy
"Awesome place Bobbi helped me out with all my needs!"
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Chris L (Armaretto)

October 10, 2025

5  out of  5
rating by Chris L (Armaretto)
"Jon,Helped me out tremendously with My Home owners Insurance.. He Listened, Provided and Executed... I'm extremely Happy with the service he provided.."
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Han Solo

October 1, 2025

5  out of  5
rating by Han Solo
"I had such a great experience working with LaToyja. They were professional, friendly, and took the time to explain everything clearly so I could make the best decision for my coverage. Super responsive whenever I had questions and made the whole process stress-free. Highly recommend if you’re looking for someone who really cares about their clients"
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April Evans

September 30, 2025

5  out of  5
rating by April Evans
"LaToyja was great to work with very helpful and responsive!!! Absolutely recommend!"
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John Seaman

September 24, 2025

5  out of  5
rating by John Seaman
"Highly responsive in placing home and auto policies; very competitive rates"
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Michael Dougherty

September 12, 2025

5  out of  5
rating by Michael Dougherty
"Bobbi Jean was great. Very knowledgeable and patiently answered all my questions. Created trust and made a great bundle of auto and homeowners for us, saving us a great deal of money while providing better coverage."
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Michael OHara

September 3, 2025

5  out of  5
rating by Michael OHara
"LaToyja Edmonds was really excellent dealing with my insurance needs. Super responsive. A real pleasure to do business with."
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C QUERCI

September 2, 2025

5  out of  5
rating by C QUERCI
"Great service today! & always."
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Danna Shambo

August 25, 2025

5  out of  5
rating by Danna Shambo
"Bobbi Jean was fantastic. Handled my question s and found a solution within hrs."
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Bonnie DuHart

August 6, 2025

5  out of  5
rating by Bonnie DuHart
"Latoyja was so attentive to all my auto and home needs, she made sure I had exactly what coverages I needed / wanted. She went above and beyond my expectations. She was so pleasant and beyond helpful, she explained everything to me and made sure I was happy with my coverage. Will definitely be recommending this agency to all my family and friends !"
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Cathy Farrell

August 6, 2025

5  out of  5
rating by Cathy Farrell
"I called Mr. Dawybida to ask for clarification regarding a few insurance questions I had. Michael responded to my questions in a very caring and professional manner, as he always does. I was satisfied with the information he provided. He followed up immediately by emailing me the forms I requested. Michael is always available when we have any questions or concerns, and for that we are very appreciative!"
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cody rocco

August 5, 2025

5  out of  5
rating by cody rocco
"I’m very happy to have switched to State Farm Insurance! The customer service I received from Latoyja was outstanding—she was incredibly helpful, professional, and a pleasure to work with. I’m saving hundreds of dollars on my auto, boat, side-by-side and homeowners insurance, and she even caught multiple issues with my previous insurance provider, especially on my homeowners policy, that were completely incorrect. I’m beyond grateful for her attention to detail and excellent service. Thank you, Latoyja!"
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Lori Robbins

July 17, 2025

5  out of  5
rating by Lori Robbins
"I have been so surprisingly happy with Bobbie Jean at StateFarm Insurance agency. She has been so professional, knowledgeable and helpful to me. When she is unavailable there has been 2 others that have been extremely helpful to me also. I was with GEICO for many years, about 45 years They were nothing like the great service that I have gotten from StateFarm. I hope GEICO reads this Thank you so much Lori"
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Robin Robinson

June 9, 2025

5  out of  5
rating by Robin Robinson
"State Farm is the best! I Missed a Rental Insurance payment I called the State Farm office of Bobbi.Jean and spoke with a very patient gentleman, he helped me tremendously......if you need any insurance STATE FARM IS THE BEST!"
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Jennifer Shumaker

May 8, 2025

5  out of  5
rating by Jennifer Shumaker
"They saved my $900 on my home insurance!!! Amazing! and the same coverage as the other guys. Bobbi was very friendly and nice to work with. Professional and personable."
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christina burgos

April 25, 2025

4  out of  5
rating by christina burgos
"Last time I called I got great service, very helpful, very personable, very polite! Great service over all from the man I spoke with in the phone! Forgot his name loll sorry I’m just a mom doing her best!"
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Ken LaMonte

April 24, 2025

5  out of  5
rating by Ken LaMonte
"Worked Bobbi Jean was quick smooth process and saved me on my premium. Recommend and worth a call."
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Patrick McAndrew

April 22, 2025

5  out of  5
rating by Patrick McAndrew
"Had a wonderful experience working with State Farm through Thomas Loughlin's team. Bobbi Jean was incredibly helpful, prompt, and kind when getting me set up. I highly recommend State Farm, and this office specifically, for your insurance needs."
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Erick Scutt

April 14, 2025

5  out of  5
rating by Erick Scutt
"Bobbijean made my whole experience at State Farm in Hudson a pleasure opening my new life insurance policy. She was very polite and informative. She is a real asset to your establishment. Thank you State Farm Thomas Loughlin."
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Marcy Miguel

April 14, 2025

1  out of  5
rating by Marcy Miguel
"To be honest this used to be a good company but now they are saying that every 6 months they increase the payment?? Me and my boyfriend had to pay 567 for 2 cars, it used to be 442 for the 2 cars and we asked why and that’s what we were told. So we paid and not even 5 days passed and we got progressive and wow they are way cheaper for 2 cars less than 200, we went back to cancel the plan and the lady told us that she could cancel it the next day?? A day we weren’t going to use anymore?? She said we would revicive a refund for the days we didn’t use which was only 5 days we used. We got the refund on Saturday 04/12/2025 and they only refunded 145??? Out of the 567 we paid?? That is insane. For only 5 days you would think you would get at least 350 but we just revived 145 🤦‍♀️ ANYWAYS I DONT RECOMMEND THIS PLACE AT ALL YOUR BETTER OFF IF YOU GET PROGRESSIVE. If I could give a 0 star I would but it only allows a 1 star. smh 🤦‍♀️"
We responded:
"Marcy, I'm sad to see your 5-star review for my Agency change to a 1-star review. I'm also sorry to see that you experienced a rate increase- however, that's out of the control of my Agency. Rates are set at a State level, nothing my small business directly controls so it appears your negative feedback may be misdirected. Your review is for my small business, so I just wanted to have an opportunity to provide empathy for your increased premium but help set the record straight regarding the content. As for your refund: State Farm prorates and returns premium to the exact penny. We asked that you send us proof of new insurance, at that time we submitted it and your State Farm was cancelled back to the date that you started your new insurance policy. You were mailed a check for the monies you were owed. I’m glad you found a better rate and wish you the best."